Colombo Court Hotel & Spa Hotel Vacancies

The Assistant Executive Housekeeper supervises and coordinates activities of room attendant, house attendant, public area cleaners and floor supervisors. He / She assists in the managing and directing of the day–to–day operations of all Housekeeping and laundry functions.

Participates in and enforces quality assurance for Housekeeping Department and department cost control measures.

• Assign workers, their duties and inspects work for conformance to prescribed standards of cleanliness.
• Investigate complaints regarding housekeeping service and equipment, and takes corrective action.
• Obtains list of rooms to be cleaned immediately and list of prospective checkouts or discharges to prepare work assignments.
• Conduct orientation training and in-service training to explain policies, work procedures, and to demonstrate usage
• Inventories stock to ensure adequate supplies.
• Evaluate records to forecast department personnel requirements.
• Make recommendations to improve service and ensure more efficient operation.
• Perform cleaning duties in cases of emergency or staff shortage.
• Attend staff meetings to discuss company policies and patrons' complaints.
• Establish standards and procedures for the work of housekeeping staff.
• Coordinate with Front Office personnel of rooms ready for occupancy.
• Record data regarding work assignments, personnel actions, and time cards, and prepares periodic reports.
• Screen job applicants, hire new employees, and recommend promotions & transfers.

Requirements

• Hotel management diploma or equivalent
• Effective communication skills
• Minimum 2 years housekeeping experience in a supervisory capacity
• Preferably experience in a star class hotel
• Below 45 years of age.